Your Move win 2 awards at the Estate Agency of the Year Awards

December 7, 2015Tags: agents | estate agents

Friday night saw the biggest event on the estate agency calendar take place in the Nine Kings Suite of the Lancaster London Hotel. The Estate Agency of the Year Awards event is the chance to celebrate the best and brightest in our industry, and we're proud to say that Your Move won two accolades this year.

Best Financial Services - Bronze

We were delighted to receive an award for Financial Services, our ninth award in this category in as many years. Here's what the judges had to say:

"Your Move quickly identified the trend for more people to appoint mortgage brokers to source products rather than going directly to banks and building societies, and sought to capitalise on this. It set out to increase its financial services advisors by 40% so consumers can access a dedicated person in over 90% of its branches. 20% of its advisors are recruited internally from other disciplines and are fast tracked to gain their CeMap qualifications, following which they participate in extensive on-the-job training and mentoring. Your Move is fully responsive to clients’ needs and designs its product propositions according to customer feedback and market trends. The website was relaunched this year and contains an impressive numbers of tools, guides and calculators to assist consumers with any financial query. As one of the UK’s largest providers of mortgage and protection products, the board understands that its standards must be beyond reproach so its compliance and redress procedures and policies are transparent and robust."


Our initial mortgage consultation is free. We will charge a fee between £399 and £999 on mortgage application. The amount we will charge is dependent on the amount of research and administration required.

Best National Estate Agency - Bronze

We've now won this award in two consecutive years. Here's what the judges said:

"Your Move is a focused agency that has identified what actions it needs to take to maintain its customer service standards. As the UK’s biggest single estate agency brand, it is able to leverage this reach in order to conceive and implement countless initiatives to meet and exceed client expectations. The executive team are often called upon by the national media for market commentary and observations, and Your Move regularly produces market reports and indices which are reported in the press. The high quality marketing materials are jargon free, and are used to communicate the Your Move proposition in simple terms. has been relaunched to maximise its usability; functionality and optimisation have improved, and clever use of cookies means greater responsiveness to searches. Each branch also has its own microsite containing relevant and specifi c content on its listings and location. Your Move uses MAZE to collect client feedback and then uses this information to analyse employee performance on an individual, branch and company wide level. Business practices are then amended and evolved according to the findings."

To see all of our award wins dating back to 2010, click here.