Whilst we want to continue to provide our usual high levels of personal service in the future, this cannot be delivered in a post-Covid 19 environment without some key changes to the way that we operate. The main outcome is to ensure that we protect our colleagues and customers in equal measure.
We constantly review our processes and if needed make changes to that way that we operate to ensure we keep colleagues and customers safe. If you feel that you are not able to meet any of these key points outlined below during your appointment please let our team know as soon as possible.
THIS GUIDANCE IS FOR OWNERS AND OCCUPIERS WHO WILL BE MEETING OUR AGENTS AT A PROPERTY
THERE MAY BE SOME FURTHER GOVERNMENT RESTRICTIONS THAT WILL NEED TO BE OBSERVED IN ADDITION TO THESE GUIDELINES
Additional Scotland guidelines:
For owners and occupiers who will be meeting our agents at a property.
For owners and occupants who will be meeting customers who have arranged to view a property.
For owners / occupiers and viewing customers who will be meeting our agents at a property.
For tenants who have routine visits to their properties planned.