As the team all live and work in the area, we have a thorough understanding of the local property market and can apply this to the service we offer to our customers. From the moment the valuation takes place, we can begin to develop a marketing package that’s unique to you and your property with the choice of enhancements including, for example, audio tours and professional photography if you wish.
And, we are not reliant on local resource, we’re able to draw on the expertise of central teams to support us in our marketing including promotion on our market leading website, via the leading portals, through online communication methods and also social media. We’ve got it covered.
Sellers will also have the reassurance that we will engage with you at every step of the way whether it is to confirm viewings, provide feedback to these (which we’ll do within 24 hours) or provide details of offers being made. There’s even a dedicated MyMove account that you can benefit from. We will also review the progress of your sale on a regular basis to ensure that we can adapt our approach as market conditions or buyers dictate – making sure that, ultimately, you sell in the quickest time, at the best price and in the way that suits you best.
Our knowledgeable staff will guide you through the buying process, whether you're a first time buyer, moving up the property ladder (or down it) or an investor we will be able to help you purchase your perfect property and, like sellers, you can also benefit from a MyMove account if you’d like one. By doing so you’ll be notified, for example, of properties that come to market that meet your search criteria and also gain 24/7 access to help you keep track of the purchase you decide to make.
Buyers can also benefit from our association with Embrace Financial Services, with the chance to gain support in finding a mortgage (or related insurance products) from our financial consultant, Roshan Correa.
And, if that’s not enough, we can also help on the conveyancing side too – simply ask the team for help and advice.
We offer three levels of service to our landlords, tenant find, rent collection and fully managed, dependent on the landlords circumstances and how much landlords want control in terms of their let.
We also offer a great landlord portal service where landlords can log into their own account and get an up to the minute update about their let including whether the tenant has paid their rent. You can also view statements and much more.
And, there’s also the reassurance that, as part of one of the UK’s largest estate agency networks, we have widespread knowledge, expertise and understanding of lettings legislation and regulatory requirements so that we, as well as our landlords, can operate compliantly.
We offer a friendly and honest approach to tenants looking to rent a property, whether you live locally or are looking to move to the area from further afield. By starting with a detailed conversation about what you are looking for, we can more easily match properties to your requirements and more quickly qualify you financially to rent.
We’ll then be happy to conduct accompanied viewings, online, where appropriate, and keep you fully informed of the process and any developments before you sign the agreement and we hand you your keys.
And, just like your landlord, you can be assured at all times that we operate compliantly and with your best interests in mind.