We have carried out a risk assessment to identify the most appropriate ways to keep employees and customers safe. This means, if you want to come into branch, you need to make an appointment, by phone, in advance.
We tailor our service to suit the seller’s needs. This can range from unsurpassable advertising and exposure on network of connected branches and access to major portal websites including Rightmove and Zoopla.
Alternatively, we offer low key or discreet marketing for those seeking confidentiality and wanting to move at a slower pace. Key to our success is that we work with all of our sellers and develop a marketing plan that works for them.
Our service levels are bespoke and can be adjusted to accommodate feedback as required and we can respond via email, telephone or indeed face to face. Communication is paramount and our state of the art IT system captures information to ensure any questions or concerns can be acted upon promptly, even when familiar staff contact is unavailable.
We can introduce Sellers to Financial Consultants, Solicitors, Surveyors, Energy Performance Assessors and general tradesmen, to enable a trouble free transaction. Sellers can track the sale of their property using an individual online “My Move” account.
When registered with Your Move, Hobin Roberts Northampton, buyers are able to access all available properties, including those where sellers have elected for discreet marketing and therefore may not be visible on the general property websites.
Registration with the local branch will also ensure that buyers are informed of any new properties coming to the market. We encourage buyers to work with us and we will advertise their specific requirements and try to source the right home for them.
Information is key and we are able to supply advice on mortgages via our in-house Financial Consultants and provide an understanding of the whole buying process, via our fully trained staff and contacts with local Solicitors. When a sale has been agreed we liaise with all parties including Surveyors, Solicitors and other agents to ensure the transaction proceeds as smoothly as possible.
Your Move Hobin Roberts Northampton understands that quality of Tenant and speed of let are important factors when Landlords choose an agent. As we are members of ARLA, the Association of Residential Lettings Agents, you can rely on our experience and knowledge of the lettings market and this membership ensures we keep up to date with relevant and new legislation.
Landlord’s money is secured through the protection bonding scheme. We offer bespoke services ranging from Tenant find only to rent collection and fully managed. Staff in the Northampton branch are trained and competent with the lettings process and are supported by an in-house specialist team to make sure the highest service levels are maintained.
We are experienced in managing and taking over large portfolios as well as giving expert advice to first time Landlords. Our staff are also able to assist and sense check any potential investment or purchase even where Your Move Hobin Roberts Northampton are not directly involved in the transaction. Having our own Property Management Team in-house allows us to deal with any issues that may arise quickly and efficiently.
Landlords can have their own individual Your Move account so they can access all information relating to their property online. This includes property history, statements, accounts, updates and provision to make payments or communicate with us.
Registered Tenants are proactively contacted and updated on all of the latest available properties. The Your Move Hobin Roberts Northampton team work hard to match tenant’s requirements and timescales and to also help them navigate through what can be a tricky process.
The application stage can be completed online or in the branch, depending on the Tenant’s preference, and regular updates are provided. Our in-house Property Management Team is able to deal with any concerns that may arise.
We are members of ARLA, the Association of Residential Lettings Agents. Tenants can have their own individual Your Move account which enables them to have access to matters relating to their property. It also allows them to make any payments or communicate with us online.