# **MyMove** Issues

Please contact us if you are having issues activating your **MyMove** account and we will come back to you within 5 working days.

Please provide as much information as you can so we can investigate the issue. If your postcode isn't matching, please provide us with your current postcode.

## <p>Trouble authenticating?</p>

Use the form on this page to get in touch.

[Open this on the website](https://www.your-move.co.uk/having-trouble-authenticating)