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From a branch perspective, the sales and letting service at Crawcrook is outstanding. I want to acknowledge both Megan and Hazel for their warm customer service and their ability to meet my expectations by finding the right individuals. In a fast-moving market, their communication has been proactive, professional, and genuinely helpful. They took the time to understand exactly what I was looking for and in the end delivered a high-quality tenant-finding service that has made the start of this tenancy seamless. It is rare to find a team that combines such efficiency with a personal touch. I would highly recommend the Crawcrook branch to any landlord looking for a dedicated and reliable team to manage their property interests.

Excellent service from all at Your Move, Crawcrook. My mother has Alzheimer’s and struggles to understand processes, how things work, and has short term memory problems. The team were brilliant, they kept my mother in the loop at all times whilst ensuring I was kept informed throughout the ups and downs of the sale of her property. Katrina, Denise and Megan were especially helpful, friendly and professional, not forgetting Alex and Hazel who were also very understanding of our particular circumstances. Thank you all for your help, support and patience. Review written by Lisa Cox

Excellent service from your move Crawcrook! A special mention and thankyou to Katrina for all her help and assistance. On first contact there was a possibility that the property has already been let, however Katrina took the time to contact the landlady to confirm who accepted a viewing the next day. After viewing the process of beginning the tenancy was handled efficiently, quickly and when problems arose during the process Katrina worked hard to find solutions to facilitate the move. Thank you for all your help, very much appreciate it and I would recommend this estate agent to anyone looking to rent in the area!

Helpful and friendly staff, good website, easy to get viewings and kept informed throughout. Pleasure to deal with from initial browsing to picking up the keys to my new house, all the staff are great - Katrina, Denise, Megan, Hazel and Alex.

Recently I’ve had the pleasure of dealing with Katrina at the Crawcrook branch, and I just wanted to share how fantastic she’s been. From start to finish, Katrina kept me fully informed and guided me every step of the way. She’s an absolute asset to the team, professional, supportive, and an absolute pleasure to deal with. A massive thank you to Katrina and all the team at the Crawcrook branch… you’re smashing it 💪