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I had a great experience selling my home with Your Move Crawcrook. My property was quite old and unique, so it needed a more thoughtful and tailored approach — which they absolutely delivered. Katrina was my main point of contact and was excellent throughout — incredibly understanding, patient, and always willing to go the extra mile. She took the time to really get to grips with the property and how best to present it. I also really appreciated the support from Denise, Megan, Hazel, and Alex, who all played a part in making the process run smoothly. I received lots of helpful advice along the way, from pricing to preparation, which made a big difference. They were also really strong when it came to negotiations and did a great job managing timelines, which helped keep everything on track and reduced a lot of potential stress. More generally, the whole team have a brilliant demeanour — really friendly, approachable, and easy to deal with. It was always simple to pick up the phone and speak to someone, and I never felt like I was being rushed or brushed off. Communication was consistent and clear, and I always felt supported and well-informed. Selling a more unusual home could have been stressful, but they made it feel much more manageable. I’d definitely recommend them to anyone, especially if your property needs a bit more care and attention than the standard sale.

From a branch perspective, the sales and letting service at Crawcrook is outstanding. I want to acknowledge both Megan and Hazel for their warm customer service and their ability to meet my expectations by finding the right individuals. In a fast-moving market, their communication has been proactive, professional, and genuinely helpful. They took the time to understand exactly what I was looking for and in the end delivered a high-quality tenant-finding service that has made the start of this tenancy seamless. It is rare to find a team that combines such efficiency with a personal touch. I would highly recommend the Crawcrook branch to any landlord looking for a dedicated and reliable team to manage their property interests.

Excellent service from all at Your Move, Crawcrook. My mother has Alzheimer’s and struggles to understand processes, how things work, and has short term memory problems. The team were brilliant, they kept my mother in the loop at all times whilst ensuring I was kept informed throughout the ups and downs of the sale of her property. Katrina, Denise and Megan were especially helpful, friendly and professional, not forgetting Alex and Hazel who were also very understanding of our particular circumstances. Thank you all for your help, support and patience. Review written by Lisa Cox

Excellent service from your move Crawcrook! A special mention and thankyou to Katrina for all her help and assistance. On first contact there was a possibility that the property has already been let, however Katrina took the time to contact the landlady to confirm who accepted a viewing the next day. After viewing the process of beginning the tenancy was handled efficiently, quickly and when problems arose during the process Katrina worked hard to find solutions to facilitate the move. Thank you for all your help, very much appreciate it and I would recommend this estate agent to anyone looking to rent in the area!

Helpful and friendly staff, good website, easy to get viewings and kept informed throughout. Pleasure to deal with from initial browsing to picking up the keys to my new house, all the staff are great - Katrina, Denise, Megan, Hazel and Alex.