Houses to rent and flats to rent

Although I wasn’t actually able to rent a property through Your Move Sutton given the current market, I wanted to write this review as Acacia was so helpful and kept in touch weekly to check if we were still looking. We’ve had so many disappointing experiences with local agents it was a refreshing change to deal with someone who actually wanted to help us find somewhere, rather than the condescending attitudes we were subjected to elsewhere.

My 82 year old father has been letting his 3 bedroom house with Your Move Gravesend for almost 6 years now. He previously dealt with the wonderful Simon Parish who, unsurprisingly, was made Area Manager and my father was then left in the very capable hands of Wendy Collins, Lettings Manager. Wendy has worked at the Gravesend branch for many years and knows the local market well. As previous reviewers have confirmed, she is very kind, patient and considerate of my father’s needs as a Landlord. She always has the time to help him sort out maintenance issues, finds good tenants quickly and efficiently, and even through Covid helped him during the daunting process of ensuring rental payments were paid directly to him by Universal Credit as the previous tenants unfortunately lost their jobs. When their tenancy ended, she quickly found very suitable tenants for the property who are still there. Julia Cockell who deals with maintenance has also been a star. My father, during Covid, was unable to deal with some issues but Julia patiently obtained quotes, found the reasonably priced ones and got the works done for him efficiently and within his specification. She knows her stuff, has a lot of experience and is very professional when dealing with maintenance/deposit issues. As a result, we recommended family friends a few years ago who also rent their 3 bedroom house in Gravesend, because of Wendy and Julia. They do not live in the area which is why they wanted people they could rely on to work in their best interests as landlords. They are also very happy with our recommendation.

Your Move Wallington Branch Letting Team do help me a lot in renting a good property. Need to give a special credit to Rolf who patiently helps us to go through all the process - complicated paper works for new comers to UK, patiently explain all the details to us as well as patiently communicating with headquarters to get the rental agreement done in a short time. I can't say there will be a more professional letting team than Your Move Wallington. Thanks again for their help ! Joe

The staff at Your Move Shaw are absolutely brilliant! Especially Melanie Duffy!, booked a house viewing with Mel and it went so smoothly, her support through the whole service and sorting out the tenancy!, would highly recommend to anyone!

The staff at Your Move were very friendly and helpful. They managed to meet our needs by finding out answers to our questions and organising the Tenancy start for the date we requested.

I would recommend Your Move Whitton branch to anyone should they be moving. When delivering news of having to leave a property Vicky was kind and thoughtful. Then when finding a new property the whole team Vicky, Ruby and Sophie where helpful and went the extra mile. Thanks guys it was a stressful time but you helped a lot with your patience.

We had a tenancy with the Keynsham branch of Your Move for over 2 years. In that time the team have always been very helpful if we ever had problems, really quick and good communication on getting things organised. Peter Williams has been there to help ever since the first viewing, and genuinely has always felt like someone we could rely on. Thanks Your Move 🙂

I have been going through a stressful time with needing to find a new rental property. Michael from Your Move has been consistently supportive with this, keeping me up to date and following up on properties I showed interest in etc. Always very friendly. Even though we ended up finding a property with a different company, I would, in a heart beat, recommend Your Move. The customer experience I received, as a prospective customer, was welcoming and supportive.

Out of all the letting agencies I have used before Your Move Rochester was the most helpful. Great communication, always available when needed and happy to arrange second viewings. They were really knowledgeable about the flat and landlord always at the end of the phone to answer any questions. Such a smooth and easy process from beginning to move in day. Definitely recommend and will definitely be looking to rent or buy through them again.

The team were professional, helpful and quick. They gave me honest advice on the areas I was looking at and helped me to make the right choice for me, and they also helped me move in very quickly. They always follow up on maintenance issues and make sure things are completed completed. Can't recommend them highly enough!