An emergency is something that could not have been foreseen, and which could cause serious damage to the property. For example:
If your landlord is on a tenant find or rent collection contract with us, please contact your landlord to arrange repairs of your property.
If your landlord is on a fully managed contract, please contact either your branch or our lettings centre on;
|England and Wales||02380 715 803^|
|Scotland||01506 656 435^|
|Monday - Friday||9.30am - 5.30pm|
|Saturday||9am - 1pm*|
|Bank Holidays||9am to 2pm|
*Scotland lettings centre is closed on Saturday
^ Calls may be recorded and/or monitored for training and/or data protection purposes.
Please remember that if a contractor is called out as an emergency when a repair is not justified, you will be liable for all costs.
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