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An Outstanding Experience from Start to Finish – Thank You, Your Move! From the moment we first viewed the property, we had no idea just how exceptional the service from Your Move would be. We were initially shown around by Jo from the Longfield branch, and she was simply amazing. Professional, knowledgeable, and incredibly kind, She made us feel supported and reassured right from the beginning, going above and beyond to offer a truly personal experience—even happily arranging a second viewing without hesitation. Her knowledge, patience, and friendly approach made all the difference. Thank you, Jo – you were absolutely wonderful. Our journey continued with the fantastic team at the Gravesend branch, where we were supported behind the scenes by Ula. Her encouragement, professionalism, attention to detail and extreme kindness gave us even more confidence. Another wonderful person on the team! We then had the pleasure of working closely with Phoebe and Wendy, the branch manager. Both were first-class in their professionalism and care. An absolute pleasure working with Phoebe, who was a real standout in our entire moving process. Phoebe is an incredible asset to the Your Move team—always calm, organised, and fully in control, no matter how busy things got. She brought a sense of ease and positivity every time we spoke, and nothing was ever too much trouble for her. What really struck us was how genuinely she cared. It was not just a job to her—she wanted to make sure we were happy, informed, and comfortable at every stage. Phoebe’s communication was second to none even on her days off. She kept us updated, chased things when needed without being prompted, and made sure everything was moving along smoothly behind the scenes. She always took time to explain everything clearly, no matter how many questions we had, and did it all in a friendly, professional tone. Phoebe – thank you for your kindness, clarity, and support. You were amazing. Wendy the Branch Manager – who truly went above and beyond. From the first interaction, it was clear that Wendy leads her team by example. She brings a rare mix of professionalism, experience, and genuine care that is hard to find. Wendy was incredibly hands-on, stepping in whenever needed and never once making us feel like a burden, no matter how many questions or calls we made. What really stood out was her dedication on moving day. Despite a few last-minute admin challenges on our part, Wendy stayed late—long past working hours—to ensure that every single detail was taken care of. She did not leave until she knew we were completely settled, safe, and happy in our new home. That kind of commitment is rare and deeply appreciated. She treated us not just as clients, but as people—making sure we were supported emotionally as well as practically throughout the entire process. Wendy’s leadership, empathy, and ability to get things done under pressure made all the difference. She holds the entire team together and it shows in how smoothly everything was handled, right up until the very last moment. This review is important to us because, in all our past experiences with estate agents, we have never come across a team so genuinely invested in doing things properly—and with heart. No matter when we called or what we needed, they were always upbeat, efficient, and ready to help. The staff at both the Gravesend and Longfield branches of Your Move are truly exceptional. They are knowledgeable, efficient, compassionate, and tireless in their support. They truly work as a team to deliver the best outcome for their clients. Their communication is prompt, their attitude is warm, and their commitment to their clients is truly rare. Thank you to the entire team – you made this move possible, and we are beyond grateful. To Jo, Ula, Phoebe, and Wendy – thank you. We love our new home, and it is all thanks to your hard work, care, and dedication. We cannot recommend Your Move – Gravesend and Longfield – highly enough.

My partner and I just purchased our first house with the help of Tayla. She was absolutely amazing and so helpful through everything. She was always willing to chat and answer any questions we had and if she didn’t know the answer she would always try to find out. 10/10 service throughout the whole branch, everyone was always so friendly whenever I called :)

Your Move Gravesend have been outstanding from start to finish. While dealing with an extensive mess about between solicitors etc etc, Tayla from the branch has been absolutely fantastic! That’s not just our opinion but the opinion of our solicitor too. She went above and beyond and got answers for us where as nobody else could. Your move (Tayla) returned any calls we made promptly and got to the bottom of any queries, her persistence also overcame hurdles which our solicitor was struggling with. Top service and well worth the money! We hope Tayla is appreciated by the company as much as she should be. Great work!

Your Move Sales team has been wonderful with the sale of my flat, especially Tayla Smith who has been exceptionally helpful and patient and went out of the way solving issues most professionally. Thanks to all the sales team