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We have been customers of Your Move New Cross for over 10 years, and throughout that time we have always had a very positive experience with the agency. Most recently, Phil has been absolutely fantastic in helping us through the final stages of our tenancy and the purchase of our home. He has always been friendly, approachable and incredibly helpful, keeping us informed and making sure everything was dealt with smoothly. After more than a decade as customers, it is lovely to finish our journey with Your Move on such a positive note. A huge thank you to Phil in particular for all his help and support — it has been genuinely appreciated by us. Definitely a 5-star experience and very well deserved!

Richard at your move was fantastic from start to finish, which as a buyer is not something I thought I’d be leaving in a review! He was prompt, professional and great to work with, and answered all of our questions without judgement :) this made our purchase run smoothly, from viewings through to completion. Thanks!

I can’t recommend Phil Cantwell at Your Move in New Cross highly enough. He was absolutely fantastic throughout the whole process — competent, responsive, proactive, kind, and professional. The sale turned out to be much more complicated than expected, with legal difficulties meaning that the process took over two years to complete. Throughout that entire time, Phil stayed in touch, kept me updated and did everything he could to keep things moving along. Even though I was dealing with everything internationally, his communication was excellent and I always felt that things were being looked after. He made what could have been an extremely stressful experience feel remarkably stress-free. I genuinely don’t know what I would have done without him. Phil also went far beyond what I would normally expect from an estate agent. He was incredibly helpful with all sorts of practical things that I would normally have dealt with myself if I had been in London — from replacing batteries in smoke detectors to meeting contractors and helping coordinate things on my behalf. He was an absolute delight to deal with: warm, friendly, dependable, and always willing to go the extra mile. I’m incredibly grateful for all his help and would wholeheartedly recommend Phil to anyone looking for an estate agent.

From the moment I went into Your Move to ask about a valuation Dominique was polite and efficient and informed me that Phil would contact me the following morning. He did and between him and his colleague Richard assisted us getting the house on the market. Phil was a great support when we hit a couple of roadblocks in the sale and was very reassuring that we would get there and tried to ensure we didn't get too stressed. Excellent service and support throughout the process. Thank you Phil for your patience and assistance

I honestly can’t thank the team at Your Move New Cross enough for helping — or, more accurately, making — the sale of my property happen! Phil and his team worked tirelessly throughout the whole process, going above and beyond with constant, open and honest communication, regular updates, chasing solicitors (probably more than they ever wanted to!), and generally keeping things moving when I’m sure it would have been very easy for them to just leave it to the solicitors. It was genuinely a pleasure to work with the team. I never felt like I was being passed from one person to another, there was always someone who knew what was going on and was happy to help. When choosing an estate agent, I wanted a personal touch rather than feeling like another cog in the wheel, and Phil absolutely delivered on that. He has been fantastic throughout and, without his persistence and hard work, I honestly don’t think the sale would have happened when it did. I’d highly recommend Phil and the team at Your Move New Cross, and im recommending them to everyone!