Customer reviews for Your Move

The team are Enthusiastic and passionate about customer satisfaction. It was a testing time due to Covid but they were very supportive throughout the process. We attained an excellent price for our sale due to fantastic photographs and thorough descriptions. we are now in our dream home all thanks to your move

Well what can i say about Deal branch. Dan and Pete were absoulte diamonds they took on our property from another estate agents that did nothing. They answered any questions, queries and any doubts that we had. They were true to their words. Its been a long trip but they stuck with us. They are truely a pair of gents that know their stuff. Would happily recommend them and use them again. Thankyou both gents and the team. From Paul & Zoe

Recently bought through Your Move Chester le Street, cannot thank the team enough!! well done Julia, Georgia, Steve and Sharon

great service from chester le street. Would not go anywhere else to sell my house. great service from sharon, julia, georgia and thanks also to dom and stephen.

I am a first time renter so this is all new to me. Dealt with mark and he handled everything smoothly and efficiently explaining things as we went along. Very helpful and excellent service.

First class service from Ian and team. A pleasure to work with.

Excellent service, very supportive staff, honest and reliable. Highly recommended!

Angela at the Polegate branch went above & beyond to make sure I got the property I needed in the time frame I needed it. She was always cheerful & helpful

Durham branch recently rented my property for me they were really knowledgeable and helpful. Thank you to Chera-Lise, Phil, Nicky and Ian.

We recently sold our house through Your Move West Denton. I could not fault Abigail, Ashleigh & Louise, they were amazing. They went above and beyond throughout the whole process even when things got complicated. We were always kept informed, and nothing was too much trouble. I would not hesitate to use them again or to recommend them. Many Thanks.

Excellent service from Denis, our remortgaging went very smooth and easy. He kept us updated through the whole process, we highly recommend his service. Very cheerful guy.

Great mortgage advisor. Helped us with the whole process. Highly recommend him

I would just like to say that Jo has been extremely helpful. She has taken care of my mortgage process extremely well. I've literally not had to worry about a thing. Jo managed to get a little more money from the bank should I have needed it. She's always there to help and answered all my queries in a timely and professional way making the process stress free! Money well spent :)

I contacted Kirsty to provide me with mortgage advice for an auction purchase which had a short turnaround. She was helpful, professional and she did her research on lenders to ensure that the mortgage went through in record time! Thank you Kirsty, I would definitely recommend!

Teresa Williams was exceptional! Went above and beyond to help us with our first mortgage. Would definitely recommend and will be using her again in the future. Lisa Garcia was also very helpful. Both lovely and always willing to help! Thank you both very much.

There’s not enough words to say a massive thank you to James Hindley from Embrace who worked at our hard case of Mortgage which was approved today .He was a professional always able to help ,very responsive and he gave us so much confidence when we’re at the edge and keeping his calm and positivity when we were so stressed and hopeless at one point .Massive thank you James,thanks to you our dream came true.I can’t recommend you enough.

David Meredith was brilliant! He was professional and flexible. As a first time buyer, I really appreciated his ability to explain what things mean, what he planned to do, why and how. His timely updates and due diligence also gave me confidence that I was in safe hands!

Emma Stewart has been fantastic from start to finish. Not only did she find us an amazing 10-year fixed rate deal of 1.89%, she made sure everything was approved on the day we submitted our offer on a property to ensure we got that rate. Support right through our period of purchasing never faltered and her professionalism enabled us to complete and move in within just 2 months of our initial contact. Can't recommend highly enough - 5 stars are only the tip of the real picture!

Very efficient service.

I cannot praise David Tatnall enough!! We didn’t have the easiest ride with our process but David has been phenomenal throughout. His professionalism and willingness to go above and beyond was incredible. David has done a few applications for us and kept us updated throughout, was extremely organised and gathered all documentation thoroughly and explained everything in such meticulous detail! Even down to advice on other aspects of the buying/selling process. He was always on hand when needed and what is honestly a painful process was made so simple and stress free by David. I would recommend him to anyone. His service is faultless! A true credit to Embrace! We cannot thank him enough!!