Customer Reviews > Tenants

Your Move Tenant Reviews

Find out what our customers have to say about using Your Move when renting their home.

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20 weeks ago
Gravesend - Wendy and Julia come highly recommended
My 82 year old father has been letting his 3 bedroom house with Your Move Gravesend for almost 6 years now. He previously dealt with the wonderful Simon Parish who, unsurprisingly, was made Area Manager and my father was then left in the very capable hands of Wendy Collins, Lettings Manager. Wendy has worked at the Gravesend branch for many years and knows the local market well. As previous reviewers have confirmed, she is very kind, patient and considerate of my father’s needs as a Landlord. She always has the time to help him sort out maintenance issues, finds good tenants quickly and efficiently, and even through Covid helped him during the daunting process of ensuring rental payments were paid directly to him by Universal Credit as the previous tenants unfortunately lost their jobs. When their tenancy ended, she quickly found very suitable tenants for the property who are still there. Julia Cockell who deals with maintenance has also been a star. My father, during Covid, was unable to deal with some issues but Julia patiently obtained quotes, found the reasonably priced ones and got the works done for him efficiently and within his specification. She knows her stuff, has a lot of experience and is very professional when dealing with maintenance/deposit issues. As a result, we recommended family friends a few years ago who also rent their 3 bedroom house in Gravesend, because of Wendy and Julia. They do not live in the area which is why they wanted people they could rely on to work in their best interests as landlords. They are also very happy with our recommendation.
Sangita Masawan