Customer Reviews > Tenants

The staff at Your Move Shaw are absolutely brilliant! Especially Melanie Duffy!, booked a house viewing with Mel and it went so smoothly, her support through the whole service and sorting out the tenancy!, would highly recommend to anyone!

The staff at Your Move were very friendly and helpful. They managed to meet our needs by finding out answers to our questions and organising the Tenancy start for the date we requested.

I would recommend Your Move Whitton branch to anyone should they be moving. When delivering news of having to leave a property Vicky was kind and thoughtful. Then when finding a new property the whole team Vicky, Ruby and Sophie where helpful and went the extra mile. Thanks guys it was a stressful time but you helped a lot with your patience.

We had a tenancy with the Keynsham branch of Your Move for over 2 years. In that time the team have always been very helpful if we ever had problems, really quick and good communication on getting things organised. Peter Williams has been there to help ever since the first viewing, and genuinely has always felt like someone we could rely on. Thanks Your Move 🙂

I have been going through a stressful time with needing to find a new rental property. Michael from Your Move has been consistently supportive with this, keeping me up to date and following up on properties I showed interest in etc. Always very friendly. Even though we ended up finding a property with a different company, I would, in a heart beat, recommend Your Move. The customer experience I received, as a prospective customer, was welcoming and supportive.

Out of all the letting agencies I have used before Your Move Rochester was the most helpful. Great communication, always available when needed and happy to arrange second viewings. They were really knowledgeable about the flat and landlord always at the end of the phone to answer any questions. Such a smooth and easy process from beginning to move in day. Definitely recommend and will definitely be looking to rent or buy through them again.

The team were professional, helpful and quick. They gave me honest advice on the areas I was looking at and helped me to make the right choice for me, and they also helped me move in very quickly. They always follow up on maintenance issues and make sure things are completed completed. Can't recommend them highly enough!

Just Rented a new flat, the application process was smooth, quick and easy! Thank you zoe for making this efficient and fast for us!

Matthew and Sherrie made things happen for us, in a time of uncertainty they kept the purchase positive and helped us every step of the way. They were both easy to contact on demand for when we needed assistance. We are most grateful they took us seriously they both had a very professional approach. Big shout out to Matthew for keeping me calm and collective during the full duration. He personally put my anxiety at ease. At one point we was left disappointed as the description of the property advertised a garage. However after viewing the property the following day we was informed the garage is not included. Despite that, they put us in touch with the landlord in which we got more clarity on the matter. Thank you guys for accepting our offer and making a new home happen

Ula from Your Move Dartford was communicative and very helpful. I felt she was upfront and although the new Landlord is controlling any issues, Ula has said she is avaikable if I need any further assistance.