Estate Agents Houghton-le-Spring, Tyne and wear

The standard of service was excellent throughout. From our initial enquiry to the letting of the property, the customer service exceeded expectations. 

Stephen provided an expert insight into the local property market which helped us take the decision to let rather than sell.  Chris provided sound advice on the legal aspects of letting the property and was knowledgeable about tradesmen. Sophie was great at keeping us up to date on the marketing of the property, and passionate about finding us the right tenant.  We found everyone easy to deal with and sympathetic to our needs.

Everyone was very responsive, courteous and professional and demonstrated a thorough understanding of the market which led to a quick let, at a good rate.  Communication was first rate, and we felt we were working with a strong team, rather than one or two individuals.  The ability to market the property through a network of branches was a real plus. We needed a quick let so put the property on the market with two agents.  I can honestly say that Your Move left the others standing.  They found a tenant before we even had a single enquiry through from the other agent and kept us informed every step of the way.

Based on our experience, I would recommend your company to everyone!  We have been very impressed with the quality of service, both from the local branch, and also from the related service providers: landlord insurance and rent protection.  The charges for the service are reasonable and we feel we are in safe hands

Your Fully Managed Lettings service is fantastic. I currently live in Qatar and it’s very reassuring to have your support when I’m not in the UK. Any question is responded to within minutes resolving any concerns.