We use cookies to provide the best experience on our website. To learn more about how we use cookies, please see our Cookie Policy. You can manage your preferences now on this banner, or via your browser at anytime.
First time tenant guide
Your number one responsibility is to pay your rent in full and on time. Not doing so would put you in breach of your tenancy agreement and at risk of losing your home.
Keep it clean, and take care of any furniture and appliances. Don’t attempt any repairs or decorating without first contacting your Landlord or Agent to seek permission and guidance. If you notice any issues contact your Landlord/Agent to arrange repair. Not reporting minor issues that turn into major problems can be a risk to your deposit.
In an emergency situation (out of office hours) for instance a pipe has burst, or the boiler has stopped working follow our guide on how to get help.
Get familiar with how the boiler and major appliances work. Find out where the stop cock, fuse box and any meters are located. Much better to know now, than wait for an emergency to try and find them. Ask your Landlord or Agent if you need to.
Last but not least be considerate to the neighbours. Anti-social behaviour could get you evicted, so just be considerate of the neighbours.
You might also want to check out our short guide on dealing with common maintenance issues.
Your Landlord/Agent has responsibilities to you as a paying tenant:
Get a licence for the property, if it is a licensable property. This applies to properties where you rent a room in a shared house known as HMOs.