We have carried out a risk assessment to identify the most appropriate ways to keep employees and customers safe. This means, if you want to come into branch, you need to make an appointment, by phone, in advance.
| Tenant Fee | Vat | Total Fee | |
|---|---|---|---|
| Returning Tenant Set Up Fee | £29.17 | £5.83 | £35 |
| Renewal fee for a single tenant | £20.83 | £4.17 | £25 |
| Unpaid rent/returned payments | Interest at 5% above Bank of England base rate | + VAT | |
| Rent reminder fee per letter | £12 | £2.40 | £14.40 |
| Recall of rent by bank per recall | £15 | £3 | £18 |
| Tenancy amendment | £100 | £20 | £120 |
| Tenancy extension | £20.83 | £4.17 | £25 |
| Future landlord reference fee per reference | £10 | £2 | £12 |
| Lost security items (keys, fobs, etc) per item | £15 | £3 | £18 |
| Re-admitting locked out tenants per call out | £15 | £3 | £18 |
| Out of hours services per hour plus actual costs incurred | £50 | £10 | £60 |
| Re-inspection fee per visit | £16.67 | £3.33 | £20 |
| Misuse of fire equipment fee plus costs incurred | £41.67 | £8.33 | £50 |
|
Client Money Protection is provided by Propertymark. Redress through The Property Ombudsman Scheme. |
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